Mac Information

Apple Macintosh, iPod, iPad and iPhone news and advice in Dublin, Ireland


First Impressions: iPhone on Vodafone Ireland

We received our new Vodafone Ireland iPhone this week, and have begun to use it on the network. Our first impressions are that there have been no problems or glitches, and that the registration process was seamless.

This is done through iTunes and involves the user entering their Apple ID and password. This worked perfectly, and the phone simply stated that it was now unlocked and registered.

iPhone 3GS on Vodafone Ireland

This is the one bit which is rather unfriendly. The iPhones which are being distributed are not set up for Vodafone, and so the user needs to type in the settings manually. IOS, the distributor, have included a two page document with the iPhone pack, which shows you the steps. The details need to be entered in the Cellular Data Network section of the Settings, under Network. Without these settings, the user can't send or receive MMS messages, or use the 3G network.
One item not included on the list is that you should restart the iPhone after you enter these settings. The MMS part will not function until you do this.

Calls, messaging and 3G quality:
We haven't noticed any difference in call quality on the Vodafone network to using any other Vodafone phone. We have not tested the 3G signal for data yet, but have been receiving emails on the move. Texting has worked flawlessly.

We have found the experience very simple and easy, although it is a bit like being a "shadow" customer of Vodafone. Their call centre will not be able to help with any queries (as stated in the letter) as their staff have not yet been trained, and when we log in to our account, there is no evidence of us using an iPhone. It all feels a bit covert right now, although it does not effect our day-to-day use of the phone, it feels a bit odd. The only issue might come if a user has a problem and needs to phone for support. IOS will only claim to be the distributor, and Vodafone won't have the answers. However as this is all part of a preliminary release, we appreciate that this goes with the territory.

If you are in a similar situation with an early iPhone on Vodafone, let us know your experiences.

Simon Spence/2009

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